Last updated: 29th January 2026
This Privacy Policy explains how Mind Mechanical Services Group Ltd, trading as Mind Mechanical, collects, uses, and protects personal data when you use this website.
Mind Mechanical is a UK-based mechanical building services provider offering HVAC, installation, maintenance, and refurbishment services across the United Kingdom. We are committed to protecting your privacy and handling personal data responsibly and in accordance with UK data protection law.
1. Who We Are
This website is operated by Mind Mechanical Services Group Ltd, trading as Mind Mechanical.
Registered address:
73 Watling Street
City of London
London
EC4M 9BJ
United Kingdom
Email: info@mind-mechanical.com
For the purposes of UK data protection law, we are the data controller.
2. Personal Data We Collect
We may collect and process personal data when you interact with our website.
Contact and enquiry forms may include:
- Full name
- Work email address
- Company name (optional)
- Number of employees (optional)
- Any information you choose to include in your message
Careers and job applications may include:
- Contact details
- Employment history
- CVs and supporting documents
- Any other information you choose to provide
Technical data collected automatically may include:
- IP address
- Browser type and device information
- Pages visited and usage data
This technical data is used only to help us understand how our website is used and to improve performance and usability.
3. How We Use Personal Data
We use personal data only where there is a lawful basis to do so. This includes using data to:
- Respond to enquiries and quote requests
- Communicate with you about our mechanical building services
- Assess and manage recruitment applications
- Improve our website, content, and user experience
- Comply with legal and regulatory obligations
We do not sell personal data or use it for unrelated purposes.
4. Lawful Basis for Processing
Under UK GDPR, we process personal data using one or more of the following lawful bases:
- Legitimate interests, where you contact us about our services
- Consent, where you voluntarily submit information
- Legal obligation, where we are required to retain or disclose data
You may withdraw consent at any time by contacting us.
5. Marketing Communications
We may contact you in response to an enquiry you have made.
We do not send unsolicited marketing communications, and you can opt out of further contact at any time by contacting us using the details above.
6. Sharing Personal Data
We do not share personal data with third parties except where necessary, including:
- Trusted IT and website service providers
- Professional advisers such as legal or financial consultants
- Regulatory or legal authorities where required by law
Any third parties we engage are required to handle personal data securely and confidentially.
7. Data Retention
We retain personal data only for as long as necessary for its intended purpose.
This may include:
- Enquiry data retained to manage communication and follow-up
- Recruitment data retained only for the duration of the recruitment process
- Data retained to meet legal or regulatory requirements
When personal data is no longer required, it is securely deleted or anonymised.
8. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
9. Data Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.
While we take security seriously, no website or electronic transmission can be guaranteed to be completely secure.
10. Cookies
We use cookies and similar technologies only as needed to run this website and to remember your cookie preferences. We do not use analytics or advertising cookies. You can manage cookies through your browser settings.
11. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page, and continued use of the website indicates acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Email: info@mind-mechanical.com